Course Outline

Defining the Target Market

  • Understanding audience personas
  • Market research techniques
  • Identifying social media habits of target customers

Selecting the Right Social Media Platforms

  • Comparing platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, etc.)
  • Aligning business goals with platform strengths
  • Optimizing profiles for engagement

Building a Social Media Strategy

  • Developing content pillars and content types
  • Creating a content calendar and scheduling posts
  • Balancing organic and paid content

Competitor Analysis

  • Identifying key competitors
  • Analyzing their social media strategies
  • Adapting insights for competitive advantage

Creating and Managing Paid Ads

  • Introduction to social media advertising
  • Setting up ad campaigns and targeting audiences
  • Tracking ad performance and optimization

Community Moderation and Engagement

  • Best practices for responding to followers
  • Handling negative feedback and complaints
  • Encouraging user-generated content and interaction

Social Media Crisis Management

  • Recognizing potential social media crises
  • Developing a crisis response plan
  • Maintaining brand credibility under pressure

Measuring Success with Social Media Metrics

  • Key performance indicators (KPIs) in social media
  • Using analytics tools to track progress
  • Adapting strategies based on data insights

Social Media Policies and Ethics

  • Creating internal social media guidelines
  • Legal considerations and data privacy
  • Ethical engagement and responsible content sharing

Summary and Next Steps

  • Recap of key concepts
  • Resources for continued learning
  • Q&A and discussion

Requirements

  • Basic understanding of social media platforms
  • Familiarity with digital marketing concepts
  • Experience in content creation is beneficial

Audience

  • Social media managers
  • Marketing professionals
 21 Hours

Testimonials (2)

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